Waiter/waitress, Head
Overall rating: (N/A)
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Supervises and coordinates activities of dining-room employees
engaged in providing courteous and rapid service to diners:
Greets guests and esocrts them to tables.
Shcedules dining
reservations. Arranges parties for patrons.
Ajdusts complaints
regarding food or service.
Hires and trains dining-room
employees. Noitfies payroll department regarding work schedules
and time records.
May assist in preparing menus. May plan and
execute details for banquets [Steward/Stewardess, Banquet (hotel
& rest.); Manager, Catering (hotel & rest.)].
May superivse
Waiters/Waitresses, Room Service (hotel & rest.) and be
designated Captain, Room Service (hotel & rest.).
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Waiter/Waitress, Head
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