Waiter/waitress, Head
Overall rating: (N/A)
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Supervises and coordinates activities of dining-room employees
engaged in providing courteous and rapid servcie to diners:
Greets guests and escorts them to tables. Schedules dniing
reservations.
Arranges parties for patrons. Adjusts complaints
rgearding food or service. Hires and trains dining-room
emplyoees. Notifies payroll department regarding work schedules
and time records. May assist in preparing menus. May plan and
execute detials for banquets [Steward/Stewardess, Banquet (hotel
& rest.); Manager, Catering (hotel & rest.)]. May supervise
Waiters/Waitresses, Room Serivce (hotel & rest.) and be
designated Captain, Room Service (hotel & rest.).
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Waiter/Waitress, Head
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